Are firms keeping up with their employees’ technology expectations?

2024 Tech Perceptions Survey Report

Through the Tech Perceptions Survey, we gained more insight into the current struggles of fee earners and how they believe AI can improve their productivity. The survey also shows how much value professionals place on AI technology — and how that affects their decision to remain at their firms.

Is your firm keeping up with employee’s technology expectations? Schedule time with one of our team.

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The Tech Perceptions Survey explores the following questions

Generative AI and other emerging technologies are transforming the way we live and work. But despite the prevalence of AI in their personal lives, few professionals have access to AI technologies at their places of work.

To better understand this discrepancy, Intapp conducted an online survey of more than 800 U.S. and U.K. fee earners across four verticals: accounting, consulting, capital markets (investment banking and private equity), and legal.

What do employees expect from their firms in terms of technology?

Are firms delivering on those expectations?

Where do they fall short?

How will firms benefit from investing in the right technology?

But many firms still aren’t meeting employee expectations around AI

Only 45%

of professionals rate their firm as highly tech-savvy

Less than half

of professionals believe they’ve used AI on the job

Only 56%

of professionals at low- and moderate-tech firms are highly likely to stay at their firm

The benefits of adopting AI technology are clear

Through the Tech Perceptions Survey, we gained more insight into the current struggles of fee earners and how they believe AI can improve their productivity.

25
hours a week
is the amount of time that surveyed professionals expect AI to save them
80%
of professionals
at high-tech firms are highly likely to stay at their firm

Learn more about our findings and how your firm can better meet your teams’ technology expectations

Download the report