Lucy Dillon is responsible for the delivery of the Reed Smith’s knowledge, innovation, and information strategy. Her role is to deliver access to the relevant information and knowledge required to deliver exceptional client service. Using technology and project management to deliver legal service efficiently is a key focus of the firm’s Practice Innovation team, which Dillon leads. The firm has invested in an innovation program to harness the ideas and creativity of the firm’s community. Dillon and her team also identify opportunities for the firm to collaborate with clients to help them deliver their own strategic goals.
Lucy Dillon
Chief Knowledge Officer
Reed Smith