How NGP Energy Capital Management consolidates 100+ firmwide updates into just 5 reports

Founded in 1988, NGP Energy Capital Management is a premier private equity firm that has raised approximately $20 billion of cumulative equity commitments to make strategic growth-equity investments in the energy sector.

Prior to leveraging DealCloud, NGP’s business development team managed deal flow, contacts, and relationship activity in Microsoft Outlook and Microsoft Excel. The investor relations team leveraged a third-party private capital add-in, but its inflexible data structure and static data-updating tools created limitations in reporting capabilities and configurations. NGP desired a flexible, easy to use, purpose- built, industry-specific CRM solution that could enable data to be leveraged firmwide. The team needed a system that would increase transparency across teams, reduce redundant data capture, and help them become a stronger, more connected firm. After thorough evaluation of CRM solutions, NGP implemented DealCloud.

DealCloud’s team of private equity experts collaborated with NGP to maximize the value of the DealCloud platform for the firm. During the implementation process, the team focused on data integrity, tracking, notifications, reporting, and dashboard configuration. By implementing DealCloud, NGP’s finance and investor reporting teams were able to consolidate critical information and business data into a single system of record in about 6 months. The investor relations team completed implementation and migration from a legacy CRM system in less than 3 months.

NGP needed a technology solution that would help streamline its processes and help the firm become more efficient and grow. The DealCloud platform was designed specifically for private equity professionals and has enabled NGP to improve the following processes:

  • Reporting:DealCloud reporting functionalities allowNGP to dynamically create custom reports using the solution’s Microsoft add-ins. Now, these reports are automatically generated and sent to the team’s inbox each week. Prior to DealCloud, NGP generated approximately 100 different reports for various parts of the business; by leveraging DealCloud, teams have been able to consolidate that data into just five reports. It used to take the team hours to create deal tracking and status reports, weekly fundraising reports,firm wide calendar reports detailing investor meetings and interactions, and other reports — now they can be completed in minutes and provide valuable insights on their business.
  • Relationship Management:Prior to implementing DealCloud, NGP maintained contacts mostly in Microsoft Outlook, having no firmwide database for all relationship intelligence. Using DealCloud, NGP can track all relationship data in one centralized location, effectively increasing transparency, reducing key-person risk, and eliminating multiple entries of the same data.
  • Investor Relations: Using DealCloud, the NGP team successfully manages all its fundraising pipeline and investor outreach. They track and manage contacts, investor characteristics, and marketing materials in DealCloud. This allows them to respond more quickly to limited partner (LP) questions and create more complete reports. In turn, this has improved the firm’s relationships with investors.
  • Third-PartyDataManagement: NGP leveragesthe DealCloud integrated data-management platform, DataCortex, to handle its third-party data. Each time team members create a new LP profile, they sync real- time Preqin data into each profile. DataCortex also fills in the blanks in NGP’s proprietary data with its ability to autopopulate missing or unknown data. Managing third- party data in DataCortex has also increased the quality of their reporting and significantly decreased the amount of time spent on manual data entry.
  • Marketing: NGP leverages the DealCloud integrated marketing-automation solution, Dispatch, for fundraising, firm announcements, and other communications with LPs. Dispatch helps NGP capture and build analytics around touchpoints with LPs, which was not possible to do in the past.

  • Purpose-built for financial services
  • Simplified user adoption
  • Highly configured platform implementation
  • Single source of truth for all data
  • Dedicated account management and client success teams

Executive Summary

  • Increased transparency and efficiency of data entry and reporting
  • 50+ active users of the platform
  • 50+ notifications received by the team per week on average
  • 200+ dashboards created by the team
  • 100+ reports consolidated into just 5 reports
  • Hours of manual reporting work automated in minutes