Prior to deploying DealCloud, the Stephens team spent extensive time and resources customizing a generic CRM platform, which experienced low user-adoption levels because it didn’t meet the specific business needs of the firm’s investment bankers. Many bankers used the CRM solely for pipeline management, which prevented the team from gaining a full picture of deal flow and relationships. Data hosted in the CRM quickly became stale, and Stephens bankers needed a solution that let them access their data in real time. Firm leaders recognized they needed a highly configurable platform that could be customized to fit the firm’s specific deal and relationship management processes. Discover how Stephens manages its pipeline and relationships more effectively with DealCloud.
Case study
How Stephens Inc. migrated 10+ years of data into Intapp DealCloud
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Financial Services
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Investment Banking