Client success

Client success

Experts invested in your success

Whether you’re a new or experienced Intapp user, the Intapp Client Success team is dedicated to helping you make the most of your investment. As an Intapp client, you have full access to a wide range of support options, from on-demand learning materials to expert advice to community support. You’ll discover new ways to achieve your firm’s business objectives with your Intapp solutions — any time, across every product.

Trusted advisors to drive adoption and ROI

Intapp specialists support change management and adoption within your firm. These dedicated advisors bring a unique combination of deep product expertise and real-world, industry-specific experience to maximize client outcomes. They share best practices, advocate for client-requested product enhancements, and deliver customized client programs.

Expertise and guidance on Intapp products

Best-practice recommendations for site optimization

Increased platform engagement

Client success

Get on-demand support when you need it

Access a comprehensive library of on-demand resources to help you and your teams get maximum value from your Intapp products.

Intapp DealCloud clients can access on-demand resources directly from their DealCloud site by clicking on the help menu.

Intapp University

Empower your teams with a wealth of on-demand resources and a library of training materials. Intapp University offers individual courses, certifications, support documentation, and learning paths tailored to specific user profiles.

Intapp Client Community

The Intapp Client Community lets your teams connect, collaborate, and learn from other Intapp users. Network with peers, gain insights from subject matter experts, and submit product ideas to be considered for future releases.

Plus, you can subscribe to receive updates on discussions, product ideas, and product announcements and releases.

Intapp Support portal

The Intapp Support portal is your one-stop shop for technical resources and comprehensive technical documentation, including product release notes, API guides, and system requirements. Access product documentation, explore technical notes from our support team, and open support tickets for assistance.

Intapp Status page

Track the real-time status of Intapp products on the Intapp Status page. Stay informed of system performance, planned maintenance, and incidents. And subscribe to receive instant updates and ensure uninterrupted access to our solutions.