How Vedder Price applies business intelligence and AI to improve firmwide efficiency

International law firm Vedder Price is proof positive that capturing and applying intelligence can transform operations. Powered by Intapp products, the firm is capturing their lawyers’ time for improved billing, as well as applying firm intelligence to guide staffing and expansion decisions. They’re now exploring potential new use cases of applied intelligence for additional competitive advantages.

Intapp DealCloud’s experience management helps Vedder Price understand its strengths

For global law firms like Vedder Price, it can be hard to track every aspect of their lawyers’ expertise and experience — but the experience management solution within Intapp DealCloud makes it easy. The program’s AI automatically ingests information on their lawyers’ credentials, as well as all their client and matter work. The firm can then review configurable reports that provide insights into the firm’s expertise.

“DealCloud’s AI pulls from our systems to give our lawyers and the firm a better view of who we are,” says Jack Recinto, Director of Applications and Support for Vedder Price. “That visibility in turn can reveal areas we should expand in.”

What has always impressed me about Intapp is that the company has professionals from the legal industry that provide insight into product development and work with us directly. That makes a huge difference in how their products work.

Jack Recinto, Director of Applications and Support, Vedder Price

DealCloud facilitates marketing and business development

DealCloud has also provided Vedder Price with a single source of truth that improves marketing and business development efforts.

“Because marketing team members can see what everybody’s doing in the same application, DealCloud enables the marketing team to work in a more synchronized way,” explains Recinto. “In one dashboard, they can see the status of every project.”

Likewise, DealCloud makes business development easier for Vedder Price lawyers. Using the software, firm lawyers can see “who their contacts are, who they have the most engagement with, and who they may need to have more engagement with,” says Recinto.

Vedder Price uses DealCloud for custom use cases

In addition to benefiting from DealCloud’s blueprinted solutions, Vedder Price uses DealCloud to apply business intelligence to a wide range of business tasks and challenges. “What makes DealCloud stand out is that it’s a completely open system where anything is possible,” says Recinto.

For example, Vedder Price uses the software to staff matters with the best available lawyers.

“We created a meta staffing dashboard that pulls in information from multiple systems: Intapp Time, Intapp DealCloud, Intapp Intake, and our master data lake,” explains Recinto. “This allows us to see all at once the nature of the matter, which attorneys would have the right experience for it, and which of those have availability to take on the matter.”

This is just one possible custom use case law firms can achieve with DealCloud. “You can come up with any kind of solution that you need,” says Recinto.

Moreover, creating these custom solutions isn’t difficult. “The ease of use DealCloud offers around importing and presenting data with dashboards makes my job so much easier,” Recinto adds.

Intapp Time has transformed timekeeping for improved billing

Intapp Time’s ability to automatically capture and record the time lawyers spend on each task and matter has helped Vedder Price capture the full value of their work.

“One of the major challenges that a lot of law firms have is their lawyers are very busy, and they can’t regularly record their time, which causes them to forget time they spent on particular tasks,” explains Recinto. “That’s why it’s beneficial to the firm to have a tool that captures lawyers’ time. This capability helps ensure that our firm isn’t missing billable hours and revenue, or the details of the time we’ve spent delivering our services. It also ensures our lawyers are being appropriately credited and compensated for the work they are doing.”

Vedder Price is exploring using AI to efficiently handle routine tasks

Vedder Price is also harnessing the AI in Intapp Assist for DealCloud for summarization and generating first drafts of emails.

Executive Summary

Vedder Price, a business-focused law firm with global reach and a tradition of maintaining long-term client relationships

Challenges

  • Busy lawyers don’t always have time to precisely record their billable hours
  • The competitive law firm market requires effective business intelligence

Results with Intapp

  • DealCloud’s experience management solution lets Vedder Price view all its lawyers’ expertise and experience.
  • DealCloud provides a single source of truth that enables coordinated, timely action on marketing and business development.
  • Vedder Price creates custom DealCloud dashboards for its needs, including a dashboard that helps the firm quickly staff matters with the best available firm lawyers.
  • Intapp Time’s AI automatically captures lawyers’ time, while DealCloud’s AI can summarize firm intelligence and generate first-draft emails.